This is a general update for all ticket holders in the event of a COVID 19 disruption to our productions.

Ticketing information

If you have purchased tickets to a New Zealand Opera production that is disrupted due to COVID-19, you have some options for your ticket(s):

If you have purchased a ticket via Ticketek, Ticketmaster or Eventfinda, they will be in contact directly with all ticket holders.

If you have purchased a ticket from New Zealand Opera, there are three options:

Credit: Where possible if a performance is rescheduled then we can credit your ticket to the rescheduled season and we will be in contact regarding dates and times for the new performance.

Donation: The whole arts sector will be hugely impacted by cancellations due to COVID-19 and New Zealand Opera is no different. If you have the means to do so, we would gratefully receive your ticket price as a donation or as a credit toward a future production so our Company is able to operate as normal through this challenging time and beyond.

Refund: If you are unable to come to the rescheduled dates then you can request a refund.

If you have further concerns or questions please contact our Box Office on 0800 696 737.