Frequently asked questions
Where can I get dinner before the show?
NZ Opera has superb restaurant partners in Auckland (The Kitchen Restaurant, Hotel deBrett), Christchurch (Pescatore Restaurant, The George Hotel) and Wellington (Logan Brown Restaurant), offering pre-opera dinner packages on performance nights. Email us for details closer to each opera season.
Do you have standby tickets?
Standby tickets are subject to availability. They can be purchased from the NZ Opera ticket desk at the venue from one hour before the performance.
What are the best car parking options for your venue?
Contact the venue for information on the best car parking options in your preferred city.
Do your operas always start on time?
Yes. Out of respect for our audiences and artists and to minimise interruptions, we implement a lock-out policy once the performance has begun. Latecomers will be admitted when a suitable break in the performance occurs. At times this can be well into the first Act so we suggest allowing as much time as possible for parking and arrival.
Are there facilities at the venues if I have a disability?
Yes. All venues have disability access and wheelchair facilities. For more details contact our Box Office on 0800 NZOPERA (696 737).
What are surtitles?
Surtitles in English are projected on screens above the stage at all of our performances so you can easily follow the story. A few seats can have a restricted surtitle view — please check with the box office at time of booking.
What is the Performing Arts Foundation Levy?
All tickets purchased for the St James Theatre, Wellington performances include a levy of $1.50 within the ticket price. The money goes to the Performing Arts Foundation of New Zealand, established by the St James Charitable Trust.
How do discounts work for subscriptions and concessions?
Only one type of discount (whichever is the greater) can be applied to each booking. For example, if you enjoy a subscription discount you cannot also claim concession discounts on the same tickets.
Does the opera offer concessions for Senior Citizens and Students?
Absolutely. Concessions for senior citizens and students are available at all performances. To qualify, simply enclose proof of eligibility with your booking form or present your ID when booking at the box office or collecting your tickets. Discounts are available on B Reserve, A Reserve, Silver, Gold and Premium Reserve seats. Senior Citizens are classified as anyone over the age of 65.
When are single tickets available for the 2014 Opera Season?
Single ticket bookings for each opera go on sale through Ticketmaster (Auckland performances) and Ticketek (Christchurch and Wellington performances) on 9 December 2013. Single ticket bookings can also be made through the NZ Opera Box Office.
When do bookings open for the 2014 Opera Season?
Subscription bookings open on 21 October 2013 and are available through the NZ Opera Box Office or at www.nzopera.com Early subscribers who book before 9 December 2013 get their preferred choice of seating and go in the draw to win one of ten luxury prize packs including a fabulous grand prize. After this date all bookings will be processed in order of receipt. Subscription bookings close following the final performance of La traviata on 19 July 2014.